Find out your current version of JBZoo. You can do it on this page -
Download an appropriate patch from your personal account. Extract it and upload to the root folder of your website replacing all files. Names of the folders of the patch should match folder names of of your website root folder (media, modules, plugins).
Attention! A patch will never update configuration and information in the database. It is not able to do that. So you will not lose your data after an update.
Please, install patches in compliance with versions.
Some updates may add new modules or plugins for Joomla. You need to make few simple actions in order to install them:
After that you’ll see a list of modules that are not yet installed. Choose the ones that you want to use and install them.
It is mandatory to update ZOO to the latest compatible version (you can always download it from the "Download" section). It is important because each version of JBZoo relies on the new version of ZOO. ZOO should update without any problems because it is developed with a full backward compatibility (if you didn't make any changes to the core files, of course).
Additionally you should do this:
Your server must have ionCube PHP module installed (see system requirements).
In order to check whether it is installed or not, you can ask the technical support of your web-hosting or try to find it by name in phpinfo() results.
If this module is not installed, ask your hosting provider to install it. Usually, it’s not a problem for a hosting provider.
We post all news about updates in social networks (you can find the links in the footer) and in the News section. Discussions and additional sources are available on our tech support forum (for subscribers only).
Version 1.3.0 had a lot of changes. That’s why the update process is somewhat not standard. The order of these steps is important!
An update will override standard JBZoo files. No content will be deleted. If you’ll have any problems, contact our tech support. And don’t forget to clear your Joomla and browser cache.
Visit our special JBZoo tech support forum which is specifically meant for JBZoo so the priority of the response and its promptness are much better there than in any other place. With inactive account with a “Plus” sign in a tariff plan you can ask for support in one of these sections or use any of our contacts.