FAQ

A detailed list of popular questions and answers about JBZoo App

JBZoo App is a constructor to build various websites. If you you have any questions before the purchase or while working with the application, please feel free to check out the list of most popular questions. Not found the thing you are looking for? Just ask our tech support or write to admin@jbzoo.com.

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# What are the system requirements for JBZoo?

An answer to this question is explained in detail on the system requirements page.

# Are there any additional payments required for updates?

Of course, not. After you buy any tariff plan, you get 180 days of free updates to any versions.

# Will the application work if I update ZOO or Joomla?

For sure! This happens thanks to some important facts:

  • JBZoo is a separate application, not assuming patches of original files. It only extends existing functionality.
  • During the development of our application we used the very API which is guaranteed to be used in the future versions of these platforms (if we can trust statements of their developers).
  • If some of existing API functionality didn’t meet our needs, it was reloaded or substituted programmatically, without changing the business-logic of a whole website.

So we were able to achieve the stable work on different platforms, independence and painless updates of ZOO component or Joomla.

Most of other solutions based on ZOO usually change some core files of the component so an update becomes a very hard process and sometimes almost impossible.

# Where can I see JBZoo in action?

You can have a look at the examples of real websites and feedback of our subscribers. Almost all functionality is displayed on our demo website. You can see the inner side of the application on the page with screenshots of a control panel.

# How can I get my money back

We are ready to make a full refund only if there were no download, activation and authorization registered..

Otherwise, we don’t make any refund, simply for one reason- you have a copy of our product anyway. You can read about this in the license agreement that you accepted when you made a purchase. There is a link to it on the payment page, as well as in the email message.

After you proceed with a payment, you’ll have an access to download section of our application or the demo website copy, so we can’t control whether you use them or not (whether you honestly deleted an application or not).

So please, take some time before the purchase and learn about JBZoo features, check out the demo website to decide whether our extension suits your needs or not. Any questions? Feel free to ask them to our tech support or use any other contact methods.

If you have already bought our extension and can’t understand its settings, just ask a question, describing your problem, to our tech support. It’s very easy to do it, just create a new topic.

Still gotta questions, who can help me?

Visit our special JBZoo tech support forum which is specifically meant for JBZoo so the priority of the response and its promptness are much better there than in any other place. With inactive account with a “Plus” sign in a tariff plan you can ask for support in one of these sections or use any of our contacts.