A password for the tech support forum
Should you forget your forum password, use a password recovery form.
A password for the personal account and activation
It’s more complicated with this password because it affects not only the authorization in your account, but also the activation of all existing websites that are attached to the account. Thus, after you change it, you will have to activate all websites again. Sometimes it’s not possible (for example, a website was handed over to the final owner/client).
That’s why we change these passwords only after the personal inquiry. You will have to confirm that you are the owner of the account (using a keyword in email). After that a new password will be sent to you. This procedure will not take much time and effort.