How to change a password?


A password for the tech support forum

You can change a password for the tech support forum in the settings of your profile. There is a special page for that. Changing this password will affect only your authorization on the forum.

Should you forget your forum password, use a password recovery form.

A password for the personal account and activation

It’s more complicated with this password because it affects not only the authorization in your account, but also the activation of all existing websites that are attached to the account. Thus, after you change it, you will have to activate all websites again. Sometimes it’s not possible (for example, a website was handed over to the final owner/client).

That’s why we change these passwords only after the personal inquiry. You will have to confirm that you are the owner of the account (using a keyword in email). After that a new password will be sent to you. This procedure will not take much time and effort.

Still gotta questions, who can help me?

Visit our special JBZoo tech support forum which is specifically meant for JBZoo so the priority of the response and its promptness are much better there than in any other place. With inactive account with a “Plus” sign in a tariff plan you can ask for support in one of these sections or use any of our contacts.