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# What are the system requirements for JBZoo?

An answer to this question is explained in detail on the system requirements page.

# Will the application work if I update ZOO or Joomla?

For sure! This happens thanks to some important facts:

  • JBZoo is a separate application, not assuming patches of original files. It only extends existing functionality.
  • During the development of our application we used the very API which is guaranteed to be used in the future versions of these platforms (if we can trust statements of their developers).
  • If some of existing API functionality didn’t meet our needs, it was reloaded or substituted programmatically, without changing the business-logic of a whole website.

So we were able to achieve the stable work on different platforms, independence and painless updates of ZOO component or Joomla.

Most of other solutions based on ZOO usually change some core files of the component so an update becomes a very hard process and sometimes almost impossible.

# Where can I know about latest news of the project?

All updates are published in the news section of our website. In addition, all questions regarding updates are solved in the special section of our forum (available only to subscribers). There our subscribers will certainly receive answers to any questions that arose during an update of JBZoo.

All news of the project are also published in social networks (links are on the forum). We inform about major releases with an email newsletters.

# Can I install a filter to an existing ZOO application?

There is no automatic installation for this. Our filter will work only with an application that was made with JBZoo. Alternatively, you can transfer the content from one application to restrictionanother either manually or using export / import.

# Where can I see your future plans?

We accept any propositions regarding JBZoo development on the special topic on our forum (available only to subscribers). The most substantial propositions are added to our future plans page, which will be implemented in the future versions of JBZoo.

# Will JBZoo work with the free ZOO version?

Yes, JBZoo perfectly works with the free ZOO version. Generally speaking, you will not need the features of a paid ZOO version if you use our product.

# Is there multi-language support?

Multi-language support is a sensitive issue for any website. In spite of the fact that this is a common  issue, every website has its own requirements for multi-language implementation.

In its pure form, JBZoo does not support synchronous content translations (for example, for every Russian page there is a corresponding English version). This can’t be done natively because of the database structure.

We can suggest the following options:

  • Use ZOOlingual (special extensions from Zoolanders).
  • Create two separate categories (or applications), each one with its own language.
  • Make several languages in one item using custom fields and then switch them.
  • Invent your own solution (limitless possibilities).

Each of these options has its own bad sides so we can’t recommend a particular one… It will be better if you create a topic on our tech support forum with a detailed description of your website.

# How can I manage the state of licenses for my websites?

There is a special page in your personal account (it is accessible only after authorization), where you can control the activity of your websites.

Attention! Personal account is accessible for active subscribers only.

# Which Joomla templates are compatible with JBZoo?

Almost any templates are compatible with JBZoo.

In our application we use semantic layout, i.e. we use HTML tags as intended. Thus, the most of website appearance will be inherited from your Joomla template. Additionally, semantic layout simplifies SEO-advancement of a website. All CSS styles added by JBZoo only affect important elements, such as making columns.

More about application templates.

# Can i test your extension before the purchase?

Before the purchase you can familiarize yourself with our demo website, detailed screenshots of the control panel, list of features, documentation.

Unfortunately, you can’t get a temporary copy of our application for the test purposes, only after the purchase.

# Why JBZoo is not in JED?

The main and only reason why we are not present in JED catalog (Joomla! Extensions Directory) - is a restriction for adding extensions with any form of encryption. And the protection of several our files is made using ionCube encryption. Such measures go against JED catalog rules.

But there is a reason why we did so. Unfortunately, there are a lot of dishonest users and freeloaders in the internet. That’s why we had to use such complications as a license and encryption, sacrificing our presence in JED catalog.

# I have a question. Where can I ask it?

If you didn’t find an answer for your question in the FAQ section, you can start a topic on our tech support forum (there is a pre-sales section if you don’t have a subscription yet). In any case, you can always ask a question using these contacts - we will definitely reply to you.

# What is APC and how to enable it?

APC is a popular PHP accelerator. It places the source code of a website to the RAM of the server, thus reducing the number of calls to the file system. After enabling this PHP module the speed of a website may increase by 1.5 - 3 times. We recommend it.

# What is ionCube?

It is a popular method of php-files encryption. It is free and you can download it directly from the official website.

Almost all code of JBZoo is open except the parts where the license is checked. Starting from version 2.0.0, IonCube Loader module support is required for the proper work of JBZoo.

ionCube and a hosting

Almost all hosting providers support ionCube module. If not, you can ask your hosting tech support to enable it and in most cases it will be done on your first request.

Installing ionCube on your own

You can add the module support for your server yourself (if you have required permissions). In this case installation wizard may help you (you can download it from the official website).

# How can I get my money back

We are ready to make a full refund only if there were no download, activation and authorization registered..

Otherwise, we don’t make any refund, simply for one reason- you have a copy of our product anyway. You can read about this in the license agreement that you accepted when you made a purchase. There is a link to it on the payment page, as well as in the email message.

After you proceed with a payment, you’ll have an access to download section of our application or the demo website copy, so we can’t control whether you use them or not (whether you honestly deleted an application or not).

So please, take some time before the purchase and learn about JBZoo features, check out the demo website to decide whether our extension suits your needs or not. Any questions? Feel free to ask them to our tech support or use any other contact methods.

If you have already bought our extension and can’t understand its settings, just ask a question, describing your problem, to our tech support. It’s very easy to do it, just create a new topic.

Still gotta questions, who can help me?

Visit our special JBZoo tech support forum which is specifically meant for JBZoo so the priority of the response and its promptness are much better there than in any other place. With inactive account with a “Plus” sign in a tariff plan you can ask for support in one of these sections or use any of our contacts.