We are ready to make a full refund only if there were no download, activation and authorization registered..
Otherwise, we don’t make any refund, simply for one reason- you have a copy of our product anyway. You can read about this in the license agreement that you accepted when you made a purchase. There is a link to it on the payment page, as well as in the email message.
After you proceed with a payment, you’ll have an access to download section of our application or the demo website copy, so we can’t control whether you use them or not (whether you honestly deleted an application or not).
So please, take some time before the purchase and learn about JBZoo features, check out the demo website to decide whether our extension suits your needs or not. Any questions? Feel free to ask them to our tech support or use any other contact methods.
If you have already bought our extension and can’t understand its settings, just ask a question, describing your problem, to our tech support. It’s very easy to do it, just create a new topic.