Tariff plans

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# Are there any restrictions regarding domains?

Yes, we have a limit for the number of domains used. You can read more about this on the purchase page. There is a table with tariff plans and conditions there.

It should be noted that we don’t count local websites and sub-domains of real websites. We check whether a website is “local” by the domain name.

# How does domain limitation work?

You can make any number of local websites. “Locality” is determined by the domain name. For example, localhost, site.localhost, mysite, mysite.local, 127.0.0.1, 192.168.168.150, my-love-site.www. Any address as IP is also considered local and doesn’t count.

If you activate a website on a subdomain which address looks real (not another “localhost”, that is), then the main domain of this website will be added to the list in your account.

So, for example, you can use following addresses:

  • new.site.com
  • new2.site.com
  • sub.sub.sub.new.site.com
  • www.site.com
  • site.com

All of the above addresses will be counted as just ONE “site.com”, so subdomains are not counted, only main domains are. You can manage the list of your websites in the personal account.

# Why JBZoo is not in JED?

The main and only reason why we are not present in JED catalog (Joomla! Extensions Directory) - is a restriction for adding extensions with any form of encryption. And the protection of several our files is made using ionCube encryption. Such measures go against JED catalog rules.

But there is a reason why we did so. Unfortunately, there are a lot of dishonest users and freeloaders in the internet. That’s why we had to use such complications as a license and encryption, sacrificing our presence in JED catalog.

# How much it costs to renew a license?

Renewal of the subscription costs the same as the initial purchase. You can read more on the page with tariff plans.

# I have a question. Where can I ask it?

If you didn’t find an answer for your question in the FAQ section, you can start a topic on our tech support forum (there is a pre-sales section if you don’t have a subscription yet). In any case, you can always ask a question using these contacts - we will definitely reply to you.

# How can I get my money back

We are ready to make a full refund only if there were no download, activation and authorization registered..

Otherwise, we don’t make any refund, simply for one reason- you have a copy of our product anyway. You can read about this in the license agreement that you accepted when you made a purchase. There is a link to it on the payment page, as well as in the email message.

After you proceed with a payment, you’ll have an access to download section of our application or the demo website copy, so we can’t control whether you use them or not (whether you honestly deleted an application or not).

So please, take some time before the purchase and learn about JBZoo features, check out the demo website to decide whether our extension suits your needs or not. Any questions? Feel free to ask them to our tech support or use any other contact methods.

If you have already bought our extension and can’t understand its settings, just ask a question, describing your problem, to our tech support. It’s very easy to do it, just create a new topic.

Still gotta questions, who can help me?

Visit our special JBZoo tech support forum which is specifically meant for JBZoo so the priority of the response and its promptness are much better there than in any other place. With inactive account with a “Plus” sign in a tariff plan you can ask for support in one of these sections or use any of our contacts.